Lead UX Researcher

Compensation

: $80,020.00 - $144,170.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



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WesternDigital The next big thing in data is you!Western Digital is expanding our Digital UX Design team and we are looking for a highly proactive and talented User Experience Researcher to lead the way in building and growing our UXR discipline. In this role, you will be responsible for leading a broad range of research initiatives in support of the digital user experience for Western Digital's eCommerce and Corporate platforms. Your role is to inform design direction, and help deliver best-in-class creative user experiences using both qualitative and quantitative research methodologies.ESSENTIAL DUTIES AND RESPONSIBILITIES:Minimum 7 + years of relevant user research experience in a complex product environment, as a lead.Understanding of the strengths and weakness of different research methods, including when and how to apply them during each development phase.Strong working knowledge of statistics and principles of survey and experiment design, including sampling, data collection and analysis.Ability to clearly, concisely and persuasively communicate research findings.Ability to design and conduct qualitative studies, including field observations and contextual inquiry, remote and in-person usability studies for existing and future applications.Design and conduct quantitative studies, such as structuring and analyzing surveys to evaluate impact of product changes and gather insights at scale.Ability to identify and explore new opportunities through creative research methods and co-design sessions to help define web experience roadmaps, vision, and strategy.Ability to collaborate closely with other researchers, designers, product managers, data scientists, marketing and operations managers, and engineers to ensure research you deliver is integrated into every aspect of the product and provides a holistic view of our users.Ability to synthesize and communicate research findings to inform business decisions through rich storytelling via presentations, reports, workshops, journey maps, and any other novel, creative approaches that you invent.Ability to adapt and innovate research methods to meet product needs by delivering high quality insights in a fast paced work environment, and by contextualizing for specific use cases across products.Ability to champion empathy and user research across the organization to improve the sites we build for our customers.Experience with Enterprise Level VOC platforms a plus. (ForeSee, Qualtrics, etc)Experience with Eye Tracking a plus.Advanced degree in relevant field preferred. (Cognitive Psychology, etc)ABOUTWESTERN DIGITAL Thefuture. It s on you. You & Western Digital.We ve been storing the world s data for more than 50 years. Once, storagewas the most important thing we could do for data. Now, we re helping the worldcapture, preserve, access and transform data in a way only we can.The most game-changing companies,consumers, professionals, and government organizations come to us for thetechnologies and solutions needed to bring meaning and value to theirever-increasing diversity of data.But we can t do it alone. Today sexceptional data challenges require your unique skills. You can be the next bigthing in data. Western Digital data-centric solutions are comprised of theWestern Digital, G-Technology , SanDisk and WD brands.Western Digital is an equal opportunity employer. Western Digital does not discriminate on the basis of race,color, ancestry, religion (including religious dress and grooming standards),sex (including pregnancy, childbirth or related medical conditions,breastfeeding or related medical conditions), gender (including a person sgender identity, gender expression, and gender-related appearance and behavior,whether or not stereotypically associated with the person s assigned sex atbirth), age, national origin, sexual orientation, medical condition, maritalstatus (including domestic partnership status), physical disability, mentaldisability, medical condition, genetic information, protected medical andfamily care leave, Civil Air Patrol status, military and veteran status, orother legally protected characteristics. We also prohibit harassment of anyindividual on any of the characteristics listed above. Our non-discriminationpolicy applies to all aspects of employment. We comply with the laws andregulations set forth in the 'EqualEmployment Opportunity is the Law' poster. Western Digital participates in the E-Verify program in the US.For more information click here. Este empleador participa in E-Verify.#LI-JS1
Associated topics: gui, interactive producer, interface, ui, ui ux designer, user experience, ux, ux designer, ux ui designer, wireframing * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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