Business Analyst - ServiceNow II-US (Springfield)

  • Springfield, MA

Compensation

: $97,690.00 - $156,260.00 /year *

Employment Type

: Full-Time

Industry

: Financial Services - Banking/Investment/Finance



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Job Description


Apex has an opportunity for a ServiceNow Business Analyst role in the Waltham, MA area. This is a 1 year + contract position

Position: ServiceNow Businses Analyst
Apex Job ID: 1005115
Location: Waltham, MA
Duration: 1 year + contract position

Position Description:

Our client is a Large Tech Company specializing in the Energy/Utilities industry and is located in the Waltham, MA area. Our client is looking for a ServiceNow Business Analyst to fill a 1 year + contract position.

Job Purpose:

Working with our client s team Product Owner to design and demonstrate the solution functionality and capability to key business stakeholders (proofs of value). Based on business demand work with key stakeholders to establish high-level requirements. Interact with union workers and their supervisors on a regular basis. Familiarity with Workforce Software, Salesforce and SAP preferred but not required. Help the business with Post Go Live support and requirements gathering for future Agile releases. Assist the business in designing new processes to support and enhance the rollout of the Workforce software to mobile field devices, office clerks, payroll clerks and supervisors.

Key Accountabilities:

- Investigates work to determine business requirements and specify business processes, through improvements in information systems, information management, practices, procedures and organization change. Conducts investigations for strategy studies, business requirements and feasibility studies.

- Investigate business situations to identify need / value proposition to be addressed.

- Challenge & Analyze Requirements

- Validate business value, organize, specify and model the requirements to ensure they are complete and unambiguous.

- Specify, Validate and Verify Requirements

- Document the requirements in a format that can be shared with stakeholders. Ensure the requirements map to the real business need, are approved by the relevant stakeholders.

- Understands business needs and requirements, interprets them into how they can best be configured within the ServiceNow platform. Ensuring requirements are documented and structured with the AGILE framework (Themes, Epics, Enhancements, Stories and Defects).

- Our solution has rolled out to some territories but is being enhanced and rolled out to additional territories over the next year.

Required Skills:

Bachelor s Degree in Computer Science or a related field with 3+ years of professional experience

Strong professional experience with ServiceNow

Excellent communication and documentation skills to work closely with non-technical business stakeholders

Experience working on Agile Scrum teams



Required Skills : Bachelor s Degree in Computer Science or a related field with 3+ years of professional experience Strong professional experience with ServiceNow Excellent communication and documentation skills to work closely with non-technical business stakeholders Experience working on Agile Scrum teams
Basic Qualification :
Additional Skills :
Background Check :Yes
Drug Screen :Yes
Notes :
Selling points for candidate :
Project Verification Info :
Candidate must be your W2 Employee :No
Exclusive to Apex :No
Face to face interview required :No
Candidate must be local :No
Candidate must be authorized to work without sponsorship ::No
Interview times set : :No
Type of project :
Master Job Title :VMS Access Entry
Branch Code :Boston

Associated topics: analyse, business, business finance, consult, financial analyst, financial reporting analyst, law, market, refinement, strategy

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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