Position Summary:

The Business Research Analyst will conduct research and statistical analyses on a wide-range of financial/administrative/operational aspects of higher education. The Analyst will be expected to compile data from external and internal sources to identify best practices, analyze results, and produce recommendations that align with the going forward strategy. The Analyst will report findings and provide information to organization leadership regarding results and outcomes.

Essential Functions:

  • Investigate operational processes by collecting data from higher educational institutions that are both within and outside the Commonwealth of Massachusetts.
  • Design survey instruments to gather and analyze data from peer and other external institutions for comparative and benchmark analyses.
  • Design, collect and analyze datasets connected to surveys and evaluations as part of the data collection process.
  • Manage clearly defined projects related to research, evaluation, performance assessment, data collection and analysis
  • Conduct business analysis on business problems to produce well-constructed and actionable recommendations and work plans to solve the business problem
  • Communicate and present data analyses to management and other employee groups so that all parties understand issues and recommendations.
  • Develop and produce written presentations for campus and University administration and other audiences
  • Partner with leaders, champions, and other employees to share best practices to further accelerate the rate of change.
  • Other Functions/Responsibilities:

  • May be assigned to participate in other projects related to financial/administrative processes.
  • Perform other duties as assigned.
  • Minimum Qualifications:

  • Bachelors degree in Business Administration, Finance, or other related area.
  • 2-3 years experience in research/data analysis.
  • Experience reviewing detailed financial information.
  • Strong analytical and problem-solving skills.
  • Excellent communication skills and experience presenting findings to decision-makers.
  • Ability to collaborate with internal and external audiences, work effectively and independently on multiple priorities with clear deadlines.
  • Attention to detail.
  • Preferred Qualifications:

  • Experience working in an institution of Higher Education or in a position that has provided exposure and insight into the operations of Higher Education.
  • Working knowledge of financial database such as PeopleSoft or other large ERP Systems.
  • Working knowledge of Excel and/or similar analytical tools.
  • Working Conditions:

  • Typical office environment.
  • Must be able to travel occasionally to all UMass campuses.
  • Additional Information:

    Salary up to $65,000.00

    * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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