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\"When I was still in college and working at RTI as an intern, I knew it was somewhere that I wanted to work full-time one day. RTI holds its employees to the highest standards, which allows for continuous growth both professionally and personally. I love being able to walk around campus and be immersed in a community of knowledgeable, hard-working innovators who all have a primary goal of improving the human condition.\" Lily Duchesneau Financial Analyst- SSES Strategic Pricing Group \"It is a pleasure to be part of a company that has such a positive outreach and works to improve the human condition. With a great reputation in the local community and abroad, it is easy to feel proud of the products and services produced by RTI. I like the variation of my role and that I get to work with a wide variety of people across the globe. I enjoy working at RTI because it is a place that demands excellence while still allowing a healthy work-life balance.\" Tierra Vazquez Sr. Administrative Assistant-International Education RTI International, an international Non-Profit organization is conducting a search for an experienced and highly qualified Vice President (VP) of IT Strategy and Internal Customer Success. The VP of IT Strategy and Internal Customer Success will serve on the senior leadership team within RTIs Global Technology Solutions (GTS) Business Unit. The VP will be responsible for developing annual and multi-year technology strategies which outline the institutes direction for years to come. This position will design and build an integrated approach to enable success and ensure an integrated working relationship between IT and business units to deliver critical benefits across the entire enterprise. The VP of IT Strategy and Internal Customer Success will create a transparent approach to cost, quality and value of IT services and will drive alignment between technology and business demand. This is a key leadership position who will direct the teams in charge of providing direct support to RTIs Business Units. The VP is a forward-looking technology leader who can think strategically, anticipate future consequences and trends, set priorities and make critical decisions to help RTI and GTS achieve its goals. This position will work very closely with senior leadership across the institute and reports directly to the CIO. Key Responsibilities: Lead and develop strategic, tactical and operational initiatives. Leading the articulation of GTS strategy. Leading operational planning & performance measurement: including drafting and maintaining the Operational Plan itself; measuring GTS performance over time against the Plans targets for customer success. Contributing to thought leadership, including managing the organization in continuously iterating, learning and improving. Operational responsibility for core customer projects: overseeing resource allocation and implementation of core (non-investment) processes, IT, accounting, payroll, legal and web services. Required Qualifications: Education: Undergraduate degree or NANO degree in computer science, mathematics, engineering, or a related field. MBA or related advanced degree is preferred. Knowledge and experience: A minimum of 10 years of experience in technology leadership positions with a strong track record in strategic leadership and management. Strategic vision and analysis: the ability to think strategically, anticipate future consequences and trends, set priorities and make smart decisions to help RTI and GTS achieve its goals. Action-oriented, entrepreneurial, flexible, and innovative approach to operational management. Knowledge of the management, legal and regulatory challenges of non-profits. Knowledge of computer analytic software, and some background in data visualization. On-the-ground experience setting strategies and building business models for social enterprises / non-profit organizations in developing countries preferred but not required. Demonstrated knowledge of current and emerging technologies and the ability to apply those technologies to business needs. A track record of working collaboratively and productively with business partners. Skills and Abilities: Visible leadership skills and executive presence; can motivate individuals and teams to achieve program and project objectives. Ability to establish, implement, and enforce appropriate IT standards and metrics to meet business requirements. A critical thinker: analytical, and focused on continuous improvement. Sets and communicates priorities effectively; able to manage multiple tasks and priorities. A team-player able to support the broader enterprise while delivering upon specific project/line of business requirements. Excellent project management skills. Strong written and verbal communication skills. Ability to build strong relationships with fellow team members, and the other leaders of RTI. Exceptional ability to lead change using positive and collaborative methods; removes barriers, acts with a sense of urgency, and leads by example. Exceptional service orientation. Keen attention to detail. Superior analytical, evaluative, and problem-solving abilities; a strategic thinker. A demonstrated commitment to RTIs mission, values and theory of change. Passion, humility, integrity, team player. Location: The city where the VP of IT Infrastructure will be located in Research Triangle Park in NC Why This Opportunity is Compelling: Join an organization that views technology as a strategic asset and competitive differentiator. Be part of a research institute that is dedicated to improving the human condition and values personal purpose, operational excellence and business results.
Associated topics: business, business advisory, business intelligence, business systems, business systems analyst, client, information technology consultant, sales, sap, senior consultant

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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