Desktop Analyst

Revel IT in San Francisco, CA

  • Industry: Information Technology - IT Help Desk/Technical Support
  • Type: Full Time
  • Compensation: $71,840.00 - 144,170.00 / Year*
Desktop Analyst
Ref #: 328004

Treat our consultants and clients the way we would like others to treat us we are honest, stay true to our word, and work in the best interest of our clients, consultants, and candidates. Many say they work this way, but few actually do. We are a company that does. Additionally, we bring joy to the world of IT staffing and IT recruiting by making the hiring experience memorable, fun, and different.

Find and provide the best talent for clients and excellent career opportunities for consultants and candidates whom we treat as part of our team. Interested in joining our team? Check out the opportunity below and apply today!

We have a contract-to-hire opportunity available for a Desktop Analyst who will be responsible for fully owning the evaluation of hardware and software requests that support current and future IT requirements. Responsible for evaluating client requests, prioritizing and coordinating case workflow and managing client escalations.

Major Accountabilities:
  • Requires working knowledge of infrastructure technology.
  • Coordinates the fulfillment of detailed service requests and assists in the resolution of advanced problems in high availability environment.
  • Requires working knowledge of: all hardware, hardware build, configuration, compatibility, upgrades, diagnostics and troubleshooting, and desktop based security methodologies.
  • Requires troubleshooting capabilities of the operating systems, and OS modifications.
  • May install and configure non-standard and legacy applications.
  • May assist with the resolution of advanced issues.
  • Typically would work on or coordinate projects of moderate size and organizational span. Projects would typically have low to moderate budget impact.
Required Skills / Qualifications:
  • Two year degree in Computer Science or equivalent experience.
  • Excellent communication and interpersonal skills.
  • Work well both independently and as a member of a high performance team.
  • Proactive, innovative, and creative in meeting customer and enterprise needs.
  • Proficient PC skills; including working knowledge.
  • Thorough knowledge of business unit s functions and applications.
  • Strong analytical, problem solving, organizational, and planning skills.
  • Proven ability to effectively collaborate with others, initiate action, and adapt to change
  • Experience supporting multi-platform environments including the following: Windows 7 and 10 Operating Systems, Microsoft Office Professional Suite, Microsoft Exchange, Microsoft Internet Explorer, Visual Basic, Citrix Access Gateway, Symantec AV suite, and Altiris.
  • Good understanding of the following hardware and network topologies/protocols: HP and Dell desktops, laptops, network hubs, Ethernet and TCP/IP protocol
  • Ability to provide after hour and weekend support as required
  • Periodic travel to support business initiatives is required.
  • Ability to work effectively in a team environment.
In addition to standard health and 401k benefits, we offer referral bonuses and training/continuing education opportunities.
  • 5-year client retention: 99%
  • No. 1 supplier with customers: 53%
  • Top 3 supplier with customers: 77%
  • Consultant retention: 94%
We do our jobs in a way that brings delight every day to our clients and the people who work with us. Life is simply too short to grind through every day as a small cog in a huge recruiting machine. As a young and high energy company, we aim to help consultants and candidates land fulfilling jobs that offer real career growth.


* Estimated salary

More Jobs Hiring Near Me!

Desktop Analyst (Vallejo)
Revel IT

Desktop AnalystRef #: 328004OUR GOAL:Treat our consultants and clients the way we would like others to treat us we are honest, stay true to our word,…

Read More
Technical Data Analyst, Search Capacity

The Amazon Search team creates powerful, customer-focused search solutions and technologies. Whenever a customer visits an Amazon site worldwide and …

Read More
Director, Analyst Relations

Rubrik is one of the fastest growing companies in Silicon Valley, revolutionizing data protection and management in the emerging multi-cloud IT indus…

Read More
Data Analyst 2
Stanford University

Grade: IFTE: 100%The Department of Pediatrics at Stanford University is dedicated to excellence in clinical care, education, research and administrat…

Read More
Policy Analyst
Energy Innovation: Policy and Technology LLC

ABOUT USEnergy Innovation is a clean energy and environmental policy firm established in February 2012. We provide timely research and analysis on lo…

Read More
Staff Data Analyst (Product)

Staff Data Analyst (Product) San Francisco, CA $160K-$190K This global financial software company is looking for a Staff Data Analyst (Product) to o…

Read More
Entry Level Airport Planning Analyst
InterVISTAS Consulting

Entry Level Airport Planning Analyst Inter VISTAS is seeking highly a motivated and passionate entry level analyst to join our growing aviation consu…

Read More
Entry Level Traffic Engineer/Airport Planning Analyst
InterVISTAS Consulting

Entry Level Traffic Engineer/Airport Planning Analyst Inter VISTAS is seeking an entry level analyst to join our growing Airport Planning Group. Resp…

Read More
Financial Planning & Analysis Manager
Speck Products

Position Summary/Mission:The Financial Planning & Analysis Manager will be instrumental in partnering with the business to plan, forecast and analyze…

Read More
Business Development Analyst
Sunstone Partners

Title: Business Development AnalystCompany Description:Sunstone Partners is a growth equity firm focused on majority and minority investments in tech…

Read More