Client Services Analyst - Denver, CO - New York

Compensation

: $78,053.33 - $178,020.00 /year *

Employment Type

: Full-Time

Industry

: Administrative/Clerical



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P?rovides support to help clients coordinate solutions, manage accounts, obtain advice and administer plans. Ensures customer questions and issues are answered correctly and efficiently by documenting and identifying trends in customer service needs. Resolves and oversees customer issues surrounding consulting, information, and software services, solutions and products

Identifies, develops, provides and advises on specific solutions/product categories and related risk management, service requirements, broking plans, insurance product lines, and/or insurance carriers that will meet client needs. Maintains, cultivates and nurtures client relationships to identify client needs, including emerging products and market conditions impacting coverage. Analyzes and recommends solutions to client problems.

Established and productive individual contributor.

? Works on routine tasks under moderate supervision.

? Problems are typically of a routine nature, but may at times require interpretation or deviation from standard procedures.

? Makes minor adjustments to working methods.

? Communicates information that requires explanation or interpretation

Assists with performing basic clerical functions, including but not limited to, photocopying, faxing, scanning, word processing and filing to assist Advisory colleagues. Assists in the creation of presentations and program submission, including coverage specifications, in collaboration with Advisory colleagues. Assists with monitoring the renewal and binder control system to ensure things are progressing according to schedule
Maintains ongoing relationship with team colleagues to effectively service clients and assist the Advisory colleague. Understands and complies with compliance and transparency standards.?

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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