Performs a variety of duties in support of customer system integration mapping, configuration and testing activities. Your Role Majority of time is coordination of EDI mappings through programming and analysis of testing while acting as a liaison between the solution engineer, programmers, testing staff, and the system application teams. Also provide and maintain detailed results based on defined system integration test plans as determined by the Solutions Engineer. Your Responsibilities Duties and Responsibilities: Gather, analyze, and prioritize customer needs and synthesize into logical mapping and technical specification documents. Primary focus on leading upgrades of customers into new KN Order Management Sytem and EDI work related to this Analyze project needs related to customer s requirements and in relation to operational commitment and system capabilities. Create technical project plans as needed and Manage to project plan timelines Facilitate cross-functional requirements gathering and analysis sessions and document project specifications between business and IT Work closely with EDI programming team (IT) to coordinate project task scoping, estimation, planning, and monitoring activities Train internal and external customers as needed on the implemented solution and provide assistance in using KN systems to create automated KPI alerts to ensure operational success of the project. Coordinate and ensure various system setup to support EDI requirements . Manage hand-over to production support team and follow on the project until steady state. Act as a liaison between the stakeholders and application owners, for any issues that occur during testing. Report problems through an established protocol utilizing test workbooks and issues logs to project team members Assist in creation of test cases, standard test plans, etc. Creation of test shipments including, but not limited to all usual sea freight and air freight forwarding operational activities such as pick-up or inland transportation, booking, document preparation, status progression, invoicing within KN s test environments. Follow-up on test cases by validating KN s tracking and tracing applications through to final events such as destination delivery and data quality requirement with respective stakeholders. Resolve issues respective to meeting system integration testing requirements, data input, and timeline. Read and work in accordance with Quality Management Work Instructions and QHSE procedures (ISO9001). Your Skills and Experiences Education / Skills / Experience expectations:
Fluent in the English language College degree in computer science, informationtechnology or supply chain logistics preferred Prefer a 7+ years current work experiencein ocean/air freight forwarding or supply chain management Ideal candidate will have an understandingof EDI and of supply chain management systems (preferably with GT Nexus or KNsystems) Technical skills with emphasis on processmapping and analysis Ideal candidate will have excellentorganization skills and a strong ability to work on multiple projects at onetime Strong verbal and written communicationskills Strong PC skills, including MicrosoftOffice suite Able to work overtime when needed Good Reasons to Join We offer competitive compensation, a comprehensive benefits package, employee discounts, tuition reimbursement, excellent training programs and a highly dynamic global work environment. Associated topics: inventory control, leader, logistics analyst, logistics management, logistics manager, logistics specialist, senior, warehouse, warehouse manager, warehouse specialist
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