Interact Administrator


: $60,555.00 - $115,480.00 /year *

Employment Type

: Full-Time


: Information Technology

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Kforce has a client in search of an Interact Administrator in Orlando, Florida (FL). Duties Include:
  • Provide technical development and support for a key campaign management tool, Interact that is used to by our Marketing team to build and run web/mobile inbound real-time campaigns; It also captures guest responses back for analysis on campaign effectiveness; Marketing leverages guest data to build out segments which are then leveraged by the Interact tool via Web/Mobile; Requires expertise -hands-on- Interact tool knowledge and skills in order to support the environment, data and real-time data flows to and from the tool
  • Need to be able to work with a database and build complex SQL; Should be able to triage database performance issues with SQL being sent to the database from the Interact campaign processing; Able to read explain plans and understand the complexity that sometimes occurs with Interact in the way it send SQL to the database; Able to provide patching and upgrades to the Interact tool
  • Familiarity with API's and Microservices (Node JS) helpful to be able to integrate into the Web/Mobile
  • Coordinate the necessary operations documentation and standards required for compliance and identified best practices and KT to other internal team members
  • Ensure processes perform in required time to deliver the daily campaigns on time
  • Engage in effective conversations with the business partners to gather requirements and get their feedback on work produced
  • Solve problems with limited assistance
  • Get up to speed quickly on work
  • Facilitate and lead meetings with end users
  • Keeps management, team members and business stakeholders informed of critical issues, status, changes, etc.

Job Requirements:


  • Bachelor's degree in Computer Science is required
  • 7+ years of demonstrated experience working as part of large Information Technology (IT) teams and/or IT consulting organizations partnering with clients/business groups to support complex Marketing campaign data environment; Should not be someone who is from the business side, or does not have IT experience
  • Proven technical expertise in Interact tool; Experience with one or more databases such as SQL Server, DB2, etc.
  • Strong SQL knowledge; Able to write and read as well as diagnose non performing complex SQL
  • Knowledge of indexing and explain plans
  • Familiarity with API's and Microservices (Node JS) helpful to be able to integrate into the Web/Mobile; This is a plus for a candidate that can work the tool and the integrations
  • May be potential to on-board as a full time team member longer term, but not guaranteed and not a requirement to taking the position
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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