Business Data Analyst

Kforce Inc. in Irving, TX

  • Industry: Information Technology - Data Architect/Analyst/Administrator
  • Type: Full Time
  • Compensation: $82,876.67 - 131,630.00 / Year*
RESPONSIBILITIES Kforce has a client seeking a Business Data Analyst in Irving, TX. Responsibilities Supports change and problem management, application and configuration management and production support of our suite of business applications and customer web sites ensuring that the systems and data are accurate and available in a 24x7-operating environment Synthesize data from multiple sources and translate findings Building speech text analytic queries and models The ability to work with leaders and key stakeholders to answer business questions Analyzing data and deriving key insights Quality control, data validation, and accuracy Contribute to a culture of learning, including new tools and analytical approaches Collaborating and working with both small and large teams, as well as working independently REQUIREMENTS Bachelor's degree (BA or BS), or three or more years of work experience Tableau Certification is nice to have Any Data warehousing experience, data marts, data lakes and BI Certification is a plus Relevant BI Tools and Industry Certifications Knowledgeable in the basic concepts of Speech or Text Analytics, Natural Language Processing, Sentiment Familiarity with Customer Feedback Management Tools such as Verint, Clarabridge, Nexidia, Concentrix, Qualtrics, Medallia, etc. Experience extracting, manipulating and tabulating data Experience with Excel, Google Sheets, PowerPoint, Google Slides Basic programming skills Fundamentals of relational databases Grasp of basic statistical concepts Experience analyzing Voice of the Customer, Voice of the Employee feedback Familiarity with call centeragent notes, chat transcripts Experience in Telecommunications Industry, Call Center environment Experience with Python, NLTK, R, SQL, SAS, SPSS Background in Data Science Kforce is an Equal OpportunityAffirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.PandoLogic. Category: Science, Keywords: Data Analyst
Associated topics: data administrator, data architect, data engineer, data integration, data management, data scientist, data warehousing, etl, sybase, teradata

* Estimated salary


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