HCLI/HCLI/2019/1158958

Compensation

: $67,900.00 - $111,780.00 /year *

Employment Type

: Full-Time

Industry

: Information Technology



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Job Description (Posting).

To ensure on-time resolution of escalations/incidents through effi?Minimum 5 years experience in designing and supporting cloud environments.
?Minimum 10 years of hands-on experience in managing and supporting compute infrastructure primarily on Windows and Linux platform.
?Strong experience in scripting and automation.
?Experience in securing compute infrastructure on public cloud.
?Strong communication, customer service skills and technical writing skills
?Experience in building and maintaining CI/CD based pipeline using build automation tools like Jenkins and CircleCI.
?Experience in containers technologies is desired.
?Experience on Google Cloud Platform is a plus.
?Problem solving and troubleshooting of complex issues
?Passion, drive, energy, a sense of humor and a great attitude!

cient analysis as per the SLA and quality norms and ensure positive customer satisfaction (1.) To validate analyses (eg. Root Cause Analysis ,Trend Analysis) and reports to facilitate performance in tasks to be presented to key business stakeholders (2.) To ensure positive customer feedback & satisfaction thorugh active participation in customer meetings to understand any issues faced (3.) To validate Change Order Implementation Plan & Human Error Compliance and participate in Capacity planning (4.) To perform value addition activities (such as mentoring administrators/team members, preparing SOPs, maintaining effective documentation simultaneously and Knowledge sharing.) In addition act as a liaison to the business segment, facilitating effective communication and presentation to key business stakeholders as & when required. (5.) To ensure on-time resolution & quality compliance of escalated tickets/incident as per the agreed SLA

Experience

4.5-8 Years

Qualification

B.E

No. of Positions

1

Skill (Primary)

Technical Skills-Cloud Platform-Google Cloud Platform

Associated topics: business intelligence, business systems, business systems analyst, client, customer, information technology consultant, market, marketing, sap, senior consultant * The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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