CRM Techno-Functional Analyst (Locals Only - Montvale NJ)
Employment Type: Full-Time
Industry: Customer Service/Call Center
POSITION: CRM Techno-Functional Analyst DURATION: 8 months INTERVIEW PROCESS: 1 phone interview, 1 on-site interview MUST HAVE: Sales domain expertise Develop Java Script extensions, C# plug-ins Installation and set-up of Scribe Insight servers Strong knowledge in Dynamics 365 REST API, highly preferred 70% configuration/customizations, 30% development Duties & Responsibilities: Work as a techno-functional resource on the CRM team within Information Technology department Possess strong knowledge of out of the box Dynamics 365 CRM functionality specifically in the Sales domain Perform various Dynamics 365 CRM customizations and configurations Develop Java Script extensions, C# plug-ins for Dynamics CRM Installation and set-up of Scribe Insight servers Implement and Maintain Scribe Insight Integrations using MSMQ and Data Migrations Strong knowledge in Dynamics 365 REST API Design and implement CRM web service API calls for system integrations Manage multiple deployments and deploy new functionality into production systems on the Dynamics 365 platform Understanding the functional design as well as technical design and architecture Adapt the Benjamin Moore IT change control process for all CRM application development activities while adhering to best practices for development, testing, build and release management
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