Microsoft CRM Business Process Analyst

Employment Type

: Full-Time

Industry

: Customer Service/Call Center



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Sales & Pricing Effectiveness Customer Specific Pricing (CSP) 5 commercial sales quoting Support various commercial sales and pricing improvements The project consists of the following: Customer Specific Pricing (CSP) Define process from lead->prospect->opportunity->quote using custom pricing engine (to be built in SAP)->presentment to salesperson Full project lifecycle Familiarity with Microsoft Dynamics 365 sales, pricing and data structures Description: Business Process Analyst (BPA) CSP 5 & Pricing Effectiveness Traditional BPA role Core competencies Familiarity with pricing or financial processes and projects Previous experience with Microsoft CRM preferred Familiarity integrating ERP systems (SAP or other) for backend processing S ervice duration: October 2019 through June/July 2020 (potential for extension through September 2020) Work location: King of Prussia Travel: no or limited travel - provided by Dice
Associated topics: accumulate, analyse, analyst, customer service, customer service analyst, data, report, statistics, support analyst

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