Client Relations / Marketing Assistant

Arrow & Atlas in Chicago, IL

  • Industry: Advertising/Marketing/Public Relations - Marketer/Market Researcher/Data Analyst
  • Type: Full Time
  • $62,380.00 - 99,960.00
position filled
Client Relations / Marketing Assistant

We are currently seeking engaging and empathetic individuals to join our team in Chicago. You will work in an environment that is rewarding and fun, with coworkers who are truly passionate about what they do.

Specific duties for this role include:
Answering customer requests or inquiries concerning services, products, billing, etc.
Delivering superior service identifying and resolving customers issues using problem-solving skills
Building a positive rapport across a variety of personality types
Continually maintaining a working knowledge of our client's products, services, and promotions
Putting the customer first and remaining polite and professional at all times
Documenting all customer information, communications, and sales in CRM system

Additional requirements for this role include:
Willingness to learn and a passion for helping people
Strong attention to detail, dependability, and follow-through
Working knowledge of Windows-based software
Flexibility to adapt to changes in a growing organization
Self-motivated, positive attitude, and a love for hard work
Experience working in a Customer Service related field or call center environment, a plus
High school diploma or GED
Background and/or drug test may be required

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