Research Manager

Aes Corporation in Arlington, VA

  • Type: Full Time
  • Compensation: $99,990.00 - 182,070.00 / Year*
position filled
Fuel Cycle is currently seeking a Manager, Research & Insights to join our Research & Insights team and lead market research projects for our clients. As a Manager, Research & Insights, you will serve as the primary analyst on a range of quantitative and qualitative research projects, managing the customer journey and full execution of projects that address the major business questions for our Fortune 500 clients across a variety of industries. In addition, you will be managing & mentoring junior researchers, while being responsible for the quality of the deliverables and client retention. The ideal candidate will have extensive knowledge of qualitative & quantitative research methodologies, familiar with brand equity, concept testing, segmentation, and experience being the strategic advisor for high profile clients. The role offers a strong career path along with a learning environment where you will expand and develop your market research and leadership skills. Fuel Cycle is an LA-based SaaS company, with a satellite office in NY, building customer intelligence solutions for the worlds leading enterprises. With Fuel Cycle, companies rapidly engage and interact with customers for real-time feedback and insights to make better business decisions, grow revenues, and retain customers. We offer you friendly coworkers, food, snacks and coffee straight from our kitchens, catered lunches, office happy hours and fun team building events. We provide excellent benefits such as health, vision, and dental. We also offer supplemental benefits such as AD&D, life insurance, 401k, pet insurance, parental leave and much more. Responsibilities Client Relationship Management Manage client relationship for 2 to 4 of our mid-sized Fortune 500 clients Develop relationships with clients, turning them into FUEL CYCLE champions Understand the customer journey and respond to listening points (usage, satisfaction, engagement) Identify opportunities to expand the relationship through upsell and cross sell initiatives Manage the client contract renewal process to ensure client retention and renewal revenue Manage client health metrics through salesforce and internal dashboards Ensure client satisfaction by delivering quality insights and managing client expectations Research, Project Management & Insight Delivery Develop research project proposals, budget research hours and assign tasks to internal staff or contractors Translate business questions into research plans, utilize internal platform to design and program the research instruments Analyze data and develop insightful results or stories that address business objectives in a clear and concise, visually appealing format Load, test and proofread all research surveys and content on staging before posting live to production Perform tasks and responsibilities required with thoroughness to produce high-quality, high-accuracy market research deliverables Ensure data accuracy and relevance to objectives at every step in the project process to ensure the data is both internally consistent and demonstrates face validity Manage project quality, gross margin and contract compliance Team Management Manage 1 to 2 direct reports Oversee training, coaching, performance management and support to continue developing their skills and research acumen Ensure team effectiveness, efficiency and engagement by providing leadership and guidance to direct reports Ensure direct reports are following company policies and utilizing project management tools appropriately Qualifications Bachelors degree in a related field Minimum 3 years of prior research experience, preferably with a research vendor company Minimum 1 years of client relationship management experience Minimum 1 year of staff management experience Hands on experience utilizing qualitative and quantitative research methodologies Experience with SPSS, SAS, Qualtrics, SurveyGizmo, SurveyMonkey, R, and/or Tableau Proficiency in Excel, PowerPoint and Outlook is required Self-motivated, flexible, and organized Capable of working independently and within teams Excellent interpersonal, problem-solving and project management skills Excellent verbal and written communication skills

* Estimated salary

More Jobs Hiring Near Me!

Manager, Financial Planning and Analysis
American Geophysical Union

Title:Manager, Financial Planning and AnalysisPosition Type:Full-TimeLocation:Washington, DCWhat we do and offer our teamAGU is home to more than 60,…

Read More
Systems Analyst Technical Specialist

Business Group HighlightsDefenseThe Defense group supports the Department of Defense (DoD) mission to keep our homeland and its citizens safe. We pro…

Read More
Senior Medical Research and Development Analyst
Alaka`ina Foundation Family of Companies

The Alaka ina Foundation Family of Companies (FOCs) has a need for a Senior Medical Research and Development Analyst to provide professional support …

Read More
Research Assistant
Gryphon Scientific

Company DescriptionFounded in 2005, Gryphon Scientific is a small business with a unique focus on physical and life sciences, public health, and prog…

Read More
Senior Regulatory (Human Research Protection/IRB) Analyst
Sparks Group

SPARKS Group is partnered with a leading healthcare research institute to hire a Senior Human Research Protection/IRB Analyst within the Office of Hu…

Read More
Senior Cyber Research Software Scientist - Job Order 2987
Affinity Executive Search

Senior Cyber Research Scientist - Job Order 2987 Beltsville, MD 20704 US citizenship required Compensation DOE They are more than a research lab; the…

Read More
Research Analyst
Assyst Advanced Software Systems

ASSYST is looking for a ResearchAnalyst to work from our customer location at Washington DC.Candidate Must Obtain a DRUG Test and USPS Clearance Prim…

Read More
Director Market Research
Emergent BioSolutions

Those who join Emergent BioSolutions feel a sense of ownership about their future. You will excel in an environment characterized by respect, innovat…

Read More
Functional Analyst
Scientific Research Corporation

Scientific Research Corporation is an advanced information technology engineering company that provides innovative products and services to governmen…

Read More
Research Nurse- Permanent/Full-Time
Akahi Services

Academic/Faculty/Research opening in Bethesda, Maryland. This and other rn jobs brought to you by NursingJobCafe.comResearch NurseAkahi Associates, L…

Read More